CIRCA:10 Usability Heuristics - Nielson, Jakob
From CIRCA
10 Usability Heuristics
Nielson, Jakob. “10 Usability Heuristics”. Nielson Norman Group. Retrieved from: http://www.nngroup.com/articles/ten-usability-heuristics/ .
Based on a factor analysis of 249 usability problems, Nielson refined a set of the ten most general usability heuristics designed for maximum explanatory power. The ten are:
- Visibility of system status.
- Match between system and the real world.
- User control and freedom.
- Consistency and standards.
- Error prevention.
- Recognition rather than recall.
- Flexibility and efficiency of use.
- Aesthetic and minimalist design.
- Helping users recognize, diagnose, and recover from errors.
- Help and documentation.