CIRCA:Thinking Aloud


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The Thinking Aloud method is a simple and effective way to get feedback from users on an interface. The basic outline of the process is:

  • You need to make sure you have ethics clearance if you want to report your findings.
  • You develop tasks for the participant users.
  • You have a user sit down before the interface (or a representation of it) and give them a task to do.
  • You ask them to talk out load about what they are doing. Encourage them ask questions, talk about what they think they are doing, give feedback, talk about what they are reading and anything else that comes to mind.
  • You should record what they say either by taking notes or with an audio recorder (or both). You can also record their session using screen capture tools.

For more see Testing The Design With Users by Clayton Lewis and John Rieman for more.

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