CIRCA:Personas and Scenarios

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'''Who is using this program?'''
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=Personas:=
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Members of the Ukrainian community here in Edmonton.
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'''Scenario:'''
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The Ukrainian Folklore Audio Project’s website must be focused on usability for volunteers. The volunteers are members of the International Ukrainian community who will check out clips of folklore to translate or transcribe them. This will be an example of scholarly “group-sourcing.”
-
The Ukrainian Folklore Audio Project’s website must be focused on the usability for the volunteers. The volunteers are members of the Edmonton Ukrainian community who will check out clips of folklore to translate them. This will be an example of scholarly “group-sourcing.”
+
==Primary User: Elena==
 +
[[Image: Elena.jpg|thumb|200px|right|Elena]]
 +
Elena is 72-years-old, she and her parents left the Ukraine when Elena was 9. She has 5 children and 11 grandchildren. Sadly, Elena lost her husband three years prior (he was an Ukrainian immigrant as well). She lives by herself in Callingwood North. She does not know how to work the Internet, but her 17-year-old granddaughter (Rachel) can help her after school on Wednesdays. Elena can both read and write in Ukrainian, she learned this from her mother at a young age. She knows Natalie from the local Edmonton community and was invited to attend the website workshop for local Ukrainian community members. Elena wants to do this work and feel community pride at having that acknowledged on the website. She focuses on the stories her mama told her, like “The Flowering Fern.”
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'''Primary User: Nadia '''
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===Scenario 1:===
-
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*Her granddaughter helps her login with the password and account Maryna set up for her at the workshop.
-
Nadia is a 37-year-old woman who has pursued a career in law. She lives downtown, in a two-bedroom apartment that overlooks the North Saskatchewan River. Her parents, who are Ukrainian immigrants, have instilled in Nadia a deep respect for their homeland. She wants to connect with the Ukraine and found out about this project. She speaks Ukrainian fluently, but cannot write it very well. Natalie Kononenko approached her to work on this project through her mother who contributed to the audio. Nadia checks out three clips that reminded her of her childhood, a lullaby, and two legends (“The little Ox” and “Tom-thumb”). She will listen, translate and transcribe them. This project will bring her closer to the country that her parents were born in.
+
*They sort through and pick the story that Elena would like to transcribe.
 +
*Rachel reminds Elena how to select the audio clip and download it.
 +
*She shows her Baba where they saved it (the desktop).
 +
*They logout of the website, she doesn't need to be on the website because she downloaded the audio and is using her own word processor.
 +
*Rachel then goes through how to work the audio controller, how to play, rewind, stop, pause, adjust the volume and fast forward for her Baba again.
 +
*She then presses play on the recording for her grandmother.
 +
*Elena listens to the story once, and then clicks on the play button to start it over.
 +
*She transcribes the story on her desktop word processor.  
-
'''Usage Scenario 1:'''
+
===Scenario 2:===
-
*Nadia goes to Google and types in “Ukrainian Folklore Audio Project U of A.
+
*The next Wednesday Rachel comes back to help Elena.
-
*The website comes up.
+
*Elena has finished the transcription.
-
*She goes to New User and Registers with an email and password.
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*They copy and paste the transcription into the transcription field and then press the submit button.
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*After confirmation by email from us, she logs on.  
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*Before Elena presses submit, she adds keywords.
-
*At the Home page, she goes to the category section and enters in magic tales.
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*Elena then submits her document.
-
*Finding two stories that she remembers she clicks on them.
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*After it has been approved by the editors it is released for viewing on the website.
 +
*Elena’s name and transcription appear under the original audio clip. Another person can translate her document or Elena may wish to work on her own translation herself, she has that option on her account page
 +
 
 +
==Primary User: Nadia==
 +
[[Image:Nadia.jpg|thumb|200px|right|Nadia]]
 +
Nadia is a 34-year-old woman who has pursued a career in law. She lives in downtown Toronto, in a two-bedroom apartment with a view of the CN Tower. Her parents are Ukrainian immigrants. She wants to connect with Ukrainian culture and found out about this project from Natalie in a newsgroup. Nadia emails Natalie to become involved with the Ukrainian Folklore Audio Project. She speaks Ukrainian fluently, but cannot write it very well. She will listen and translate the audio.
 +
 
 +
===Scenario 1:===
 +
*Natalie approves the credentials that Nadia provided after connecting with Natalie in a newsgroup, and sends her an email with an ID and password.
 +
*Nadia goes to her email and clicks on the link that Natalie sent her.
 +
*The public website comes up (in this scenario we provide the URL for the volunteer but it is available for everyone, they will be able to Google it).  
 +
*She logs in with the email and password sent to her in that same email.
 +
*She goes in and changes her password to something she will remember.
 +
*At the Home page she goes to the list of songs and plays through the clips, upon hearing the one she wants, she clicks on it.
 +
*Nadia finds that the clip reminds her of her childhood, it is a lullaby.
*That leads her to the audio page.  
*That leads her to the audio page.  
-
*On the audio page, there is a brief metadata blurb about the storyteller, and when and where the recording was taken. She presses play and the tale begins.
+
*On the audio page, there is a brief metadata blurb about the storyteller, and when and where the recording was taken. She clicks “Check Out” and because no one else is working on the clip, it is assigned to her. Now no one else can edit the record for this clip (but they can listen to it on the audio page).  
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*Nadia bookmarks the website, and notes the audio recordings that she wants to transcribe.
+
*She clicks select and because no one else is working on the clip, she checks it out by clicking on the clip, designation that she will translate it. 
 +
*It would be nice if she could download the audio file on to her desktop.
 +
*She bookmarks the website. 
 +
*She logs out.
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'''Usage Scenario 2:'''
+
===Scenario 2:===
*Nadia goes to the website through her bookmarked page.  
*Nadia goes to the website through her bookmarked page.  
*She logs in.  
*She logs in.  
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*Typing in the title of a story she wants in the search engine.
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*She clicks on the word processor provided for members, which allows her to record and save the translation under her name on her account page.
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*The audio clip and other similar clips come up; she clicks on the one that she wants.
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*Opening the file, she presses play, and begins to listen.
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*Pressing play, she starts to listen.
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*After missing parts of the second verse, she moves the time-traveler back and begins to listen again.  
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*After missing parts of the second sentence, she moves the time-traveler back and begins to listen again.
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*There are various options where she records the information, including Save, Submit, edit, etc.
-
*Nadia writes the translation on her registered user page, which allows her to record and save the transcription under her name on her account page.
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*After her final review of the translation, she submits the work.
 +
*The program prompts Nadia with a list of additional options to provide more data about a submitted work (these are optional).
 +
*Adding metadata for the song.
 +
*Enter key words to describe the lullaby. She chooses Child, Song and Dream.
 +
*A Comment field to provide useful suggestions to the editors.
 +
*Natalie or Maryna edit the submission. The clip has become available for others to work on transcription, no one can do the translation for this clip again (important because people are waiting to work on the song – they can listen to it even when checked out).
 +
*Finally the translation shows up on the website, below the audio clip.
 +
*Nadia enters the question forum provided on the website to ask the opinions of other account holders about her translation.
-
'''Usage Scenario 3:'''
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==Primary User: Jason==
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• Nadia has been working on the translations and the transcriptions for about two month now and she has finished “The little Ox,” she wants to submit it.
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[[Image:Jason.jpg|thumb|200px|right|Jason]]
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• She goes in to her account and clicks on the link to her transcription of that clip.
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Jason is a 38 year-old professor at Stanford University in Ukrainian Studies; he specializes in Slavic Languages and Literature. He lives near the University in the community of professorville (Palo Alto) in a townhouse with his wife. Natalie Kononenko and Jason correspond through email frequently due to their similar fields of research, and they have met twice at conferences. Natalie suggested to Jason that he might be interested in volunteering to participate in this project. He agrees and signs up to transcribe a story.
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• There are various options where she records the information, including Save, Submit, edit, download, etc.
+
-
• After her final review of the transcription, she submits the work.
+
 +
===Scenario 1:===
 +
*Jason types in the URL address and goes to the web page.
 +
*He enters the password and ID that Natalie emailed him.
 +
*He goes to audio clips and selects the story most interesting to him.
 +
*He checks out the clip by clicking on the ‘Check Out’ button.
 +
*He listens to the recording.
 +
*He makes notes of his findings, bookmarks the URL, saves the clip he wants to his account, and logs off (he has to go to a meeting).
-
'''Primary User: Elena'''
+
===Scenario 2:===
 +
*Jason logs on.
 +
*He goes to his account, selects the recording, and clicks it open.
 +
*That takes him to where the audio is played.
 +
*He begins to listen and take notes on the word processor that the Ukrainian Folklore Audio Project provides.
 +
*He is using Cyrillic to transcribe the audio.
 +
*He finishes with the clip.
 +
*He rereads his transcription and once he is happy with it, he presses submit.
 +
*He enters in the key words, and important historical/relevant information about the story for the metadata.
 +
*In the comment section he writes a quick note to Natalie about his thoughts on the project and his experiences with using the website.
 +
*The transcription goes to the editors, and the clip is available for members and web surfers to read.
 +
*The work with the metadata is posted.
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Elena is 84-years-old, she and her parents left the Ukraine when Elena was 9. She has had 5 children and 11 grandchildren. Sadly, Elena lost her husband three years prior (he was an Ukrainian immigrant as well). Now she lives with her youngest child and his family in Callingwood North. She does not know how to work the Internet, but her youngest child can help her after work sometimes. She learned about the project from Natalie. They met through Ukrainian community activities.  Her grandchildren have never visited the country of her birth, and Elena wants to introduce them to the culture and thought that her translation of the audio would be perfect. She focuses on the stories her mama told her, like “The flowering fern.
+
==Primary Administrator User: Melanie==
 +
[[Image: Melanie.jpg|thumb|200px|right|Melanie]]
 +
Melanie is a 27-year-old graduate student at the University of Alberta in the Modern Language and Cultural Studies program. Melanie is a research assistant for the Ukrainian Folklore Audio Projects, and it is her job to go through the clips and section off the desired audio for the new website. Melanie will read and edit the transcriptions/translations to ensure the quality of each document.
-
'''Usage Scenario 1:'''
+
===Scenario 1:===
-
*Her son helps her set up an account on the webpage.
+
*Jason contacts Melanie to get involved with the Ukrainian Folklore Audio Project.
-
*Later they go through the various categories and subcategories, picking a few stories that Elena wants to listen to.
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*Melanie sets up an account for Jason.
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*Her son goes through the process of showing Elena how to select the audio clip and bring it to where she can transcribe it.
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*She enters a password for Jason.
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*Her son then goes through how to work the audio controller, how to play, rewind, stop, pause, adjust the volume and fast forward. He also shows her where on the page there are so helpful hints in both English and Ukrainian.
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*She emails Jason the password and the id.
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*He then presses play on the first recording for his mother.
+
-
*Elena listens to the story once, and then tentatively clicks on the play button again, and it starts over.
+
-
*After she’s done listening, she located the log out button and clicks it.
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-
'''Usage Scenario 2:'''
+
===Scenario 2:===
-
*Elena’s son logs in and takes her to her saved clips page.
+
*Melanie signs on to the administrative page.  
-
*He sets her up to listen again.  
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*She checks on the new transcription/translation submissions.
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*Elena prefers to write the transcription down on paper instead of using the provided word presser.
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*There is a new transcription by Elena.
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*The above steps repeat until Elena is finished.
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*Melanie clicks on it to edit.
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*When she’s done with the transcription, her son scans her writings and uploads them to her account.
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*She goes through the document checking for any transcription, spelling or grammar errors.
-
*She/He presses submit.
+
*To make sure the transcription is correct Melanie listens to the audio clip and checks the accuracy of the document.
 +
*While Melanie is editing she takes notes, they are for scholars involved in the project. These notes allow for the discussion of the nature and progress of the research.
 +
*When she is satisfied with editing Melanie releases the document to the main website, it will be available for others or the original transcriber to check out and translate.  
 +
*Melanie signs out.
 +
===Scenario 3:===
 +
*A scholar asked Melanie to provide context for the story that is posted on the site.
 +
*She signs on to the administrative page.
 +
*She goes to the audio files, and selects the clip wanted by the scholar.
 +
*She scrubs the file to include the 30 seconds on either side of the clip.
 +
*She updates the adjusted clip in the scholars account.
 +
*She logs off.
-
'''Primary User: Jason'''
+
==Secondary User: Bryan==
 +
[[Image: Bryan.jpg|thumb|200px|right|Bryan]]
 +
Bryan is a 59 year-old who lives in London, England in the city of Westminster. He works as a librarian in the London Public Library, specializing in children’s literature. Bryan is proficient in three languages English, French and Ukrainian. He was surfing the web one day and came across the Ukrainian Audio Folklore Audio Project website. He decides he wants to participate.
-
Jason is a 24-year-old Grad student, studying for his Masters in Modern Languages and Cultural Studies, focusing on Slavic Languages. He lives along Whyte Ave with two roommates. Natalie Kononenko brought up the idea of volunteering to Jason because this project may interest with his thesis. He is excited to test out the website. Jason concentrates on the recordings of weddings for his thesis, “Love and Tradition: Men and the Ceremony.
+
===Scenario 1:===
 +
*He searches and finds the Ukrainian Folklore Audio Project on the web.
 +
*He listens and reads the provided clips and text of Ukraine Folklore.
 +
*Going to the contact area of the site, he emails Natalie with his interest in becoming a part of the project.
 +
*Natalie requests his credentials.
 +
*After being approved by Natalie, he is sent the confirmation email with his ID and password.
 +
*He then proceeds to search the audio clips and text again to choose what he wants to work on.
 +
*He chooses a transcription done by another participant, about a fairytale.
 +
*He starts to write a translation.
-
'''Usage Scenario 1:'''
+
===Scenario 2===
-
*Jason types in the URL address to go to the web page.
+
*He has finished the translation of the transcription.  
-
*He registers as a user, and sets up his account home.
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*Bryan submits the work.
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*He goes to the Weddings category, and looks at the sub categories.
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*The computer prompts him to add keywords, comments, and information about the story.
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*He picks out the most relevant for his thesis for his first review of the recordings from the metadata.
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*After it has been approved by the editors it is released for viewing on the website.
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*He listens to five clips, finds only two applicable, and so goes back to the page with wedding stories and selects a few more. This process continues until he has found five helpful clips.
+
-
*He makes notes of his findings, bookmarks the URL, saves the entries found to his account, and logs off.
+
-
 
+
-
'''Usage Scenario 2:'''
+
-
*Jason logs on.
+
-
*He goes to his account and selects a recording that he wants to start with and clicks it open.
+
-
*That takes him to where the audio is played.
+
-
*He begins to listen and take notes on the word processor that the Ukrainian Folklore Audio Project provides.
+

Current revision as of 12:47, 16 February 2011

Contents

Personas:

The Ukrainian Folklore Audio Project’s website must be focused on usability for volunteers. The volunteers are members of the International Ukrainian community who will check out clips of folklore to translate or transcribe them. This will be an example of scholarly “group-sourcing.”

Primary User: Elena

Elena

Elena is 72-years-old, she and her parents left the Ukraine when Elena was 9. She has 5 children and 11 grandchildren. Sadly, Elena lost her husband three years prior (he was an Ukrainian immigrant as well). She lives by herself in Callingwood North. She does not know how to work the Internet, but her 17-year-old granddaughter (Rachel) can help her after school on Wednesdays. Elena can both read and write in Ukrainian, she learned this from her mother at a young age. She knows Natalie from the local Edmonton community and was invited to attend the website workshop for local Ukrainian community members. Elena wants to do this work and feel community pride at having that acknowledged on the website. She focuses on the stories her mama told her, like “The Flowering Fern.”

Scenario 1:

  • Her granddaughter helps her login with the password and account Maryna set up for her at the workshop.
  • They sort through and pick the story that Elena would like to transcribe.
  • Rachel reminds Elena how to select the audio clip and download it.
  • She shows her Baba where they saved it (the desktop).
  • They logout of the website, she doesn't need to be on the website because she downloaded the audio and is using her own word processor.
  • Rachel then goes through how to work the audio controller, how to play, rewind, stop, pause, adjust the volume and fast forward for her Baba again.
  • She then presses play on the recording for her grandmother.
  • Elena listens to the story once, and then clicks on the play button to start it over.
  • She transcribes the story on her desktop word processor.

Scenario 2:

  • The next Wednesday Rachel comes back to help Elena.
  • Elena has finished the transcription.
  • They copy and paste the transcription into the transcription field and then press the submit button.
  • Before Elena presses submit, she adds keywords.
  • Elena then submits her document.
  • After it has been approved by the editors it is released for viewing on the website.
  • Elena’s name and transcription appear under the original audio clip. Another person can translate her document or Elena may wish to work on her own translation herself, she has that option on her account page

Primary User: Nadia

Nadia

Nadia is a 34-year-old woman who has pursued a career in law. She lives in downtown Toronto, in a two-bedroom apartment with a view of the CN Tower. Her parents are Ukrainian immigrants. She wants to connect with Ukrainian culture and found out about this project from Natalie in a newsgroup. Nadia emails Natalie to become involved with the Ukrainian Folklore Audio Project. She speaks Ukrainian fluently, but cannot write it very well. She will listen and translate the audio.

Scenario 1:

  • Natalie approves the credentials that Nadia provided after connecting with Natalie in a newsgroup, and sends her an email with an ID and password.
  • Nadia goes to her email and clicks on the link that Natalie sent her.
  • The public website comes up (in this scenario we provide the URL for the volunteer but it is available for everyone, they will be able to Google it).
  • She logs in with the email and password sent to her in that same email.
  • She goes in and changes her password to something she will remember.
  • At the Home page she goes to the list of songs and plays through the clips, upon hearing the one she wants, she clicks on it.
  • Nadia finds that the clip reminds her of her childhood, it is a lullaby.
  • That leads her to the audio page.
  • On the audio page, there is a brief metadata blurb about the storyteller, and when and where the recording was taken. She clicks “Check Out” and because no one else is working on the clip, it is assigned to her. Now no one else can edit the record for this clip (but they can listen to it on the audio page).
  • She clicks select and because no one else is working on the clip, she checks it out by clicking on the clip, designation that she will translate it.
  • It would be nice if she could download the audio file on to her desktop.
  • She bookmarks the website.
  • She logs out.

Scenario 2:

  • Nadia goes to the website through her bookmarked page.
  • She logs in.
  • She clicks on the word processor provided for members, which allows her to record and save the translation under her name on her account page.
  • Opening the file, she presses play, and begins to listen.
  • After missing parts of the second verse, she moves the time-traveler back and begins to listen again.
  • There are various options where she records the information, including Save, Submit, edit, etc.
  • After her final review of the translation, she submits the work.
  • The program prompts Nadia with a list of additional options to provide more data about a submitted work (these are optional).
  • Adding metadata for the song.
  • Enter key words to describe the lullaby. She chooses Child, Song and Dream.
  • A Comment field to provide useful suggestions to the editors.
  • Natalie or Maryna edit the submission. The clip has become available for others to work on transcription, no one can do the translation for this clip again (important because people are waiting to work on the song – they can listen to it even when checked out).
  • Finally the translation shows up on the website, below the audio clip.
  • Nadia enters the question forum provided on the website to ask the opinions of other account holders about her translation.

Primary User: Jason

Jason

Jason is a 38 year-old professor at Stanford University in Ukrainian Studies; he specializes in Slavic Languages and Literature. He lives near the University in the community of professorville (Palo Alto) in a townhouse with his wife. Natalie Kononenko and Jason correspond through email frequently due to their similar fields of research, and they have met twice at conferences. Natalie suggested to Jason that he might be interested in volunteering to participate in this project. He agrees and signs up to transcribe a story.

Scenario 1:

  • Jason types in the URL address and goes to the web page.
  • He enters the password and ID that Natalie emailed him.
  • He goes to audio clips and selects the story most interesting to him.
  • He checks out the clip by clicking on the ‘Check Out’ button.
  • He listens to the recording.
  • He makes notes of his findings, bookmarks the URL, saves the clip he wants to his account, and logs off (he has to go to a meeting).

Scenario 2:

  • Jason logs on.
  • He goes to his account, selects the recording, and clicks it open.
  • That takes him to where the audio is played.
  • He begins to listen and take notes on the word processor that the Ukrainian Folklore Audio Project provides.
  • He is using Cyrillic to transcribe the audio.
  • He finishes with the clip.
  • He rereads his transcription and once he is happy with it, he presses submit.
  • He enters in the key words, and important historical/relevant information about the story for the metadata.
  • In the comment section he writes a quick note to Natalie about his thoughts on the project and his experiences with using the website.
  • The transcription goes to the editors, and the clip is available for members and web surfers to read.
  • The work with the metadata is posted.

Primary Administrator User: Melanie

Melanie

Melanie is a 27-year-old graduate student at the University of Alberta in the Modern Language and Cultural Studies program. Melanie is a research assistant for the Ukrainian Folklore Audio Projects, and it is her job to go through the clips and section off the desired audio for the new website. Melanie will read and edit the transcriptions/translations to ensure the quality of each document.

Scenario 1:

  • Jason contacts Melanie to get involved with the Ukrainian Folklore Audio Project.
  • Melanie sets up an account for Jason.
  • She enters a password for Jason.
  • She emails Jason the password and the id.

Scenario 2:

  • Melanie signs on to the administrative page.
  • She checks on the new transcription/translation submissions.
  • There is a new transcription by Elena.
  • Melanie clicks on it to edit.
  • She goes through the document checking for any transcription, spelling or grammar errors.
  • To make sure the transcription is correct Melanie listens to the audio clip and checks the accuracy of the document.
  • While Melanie is editing she takes notes, they are for scholars involved in the project. These notes allow for the discussion of the nature and progress of the research.
  • When she is satisfied with editing Melanie releases the document to the main website, it will be available for others or the original transcriber to check out and translate.
  • Melanie signs out.

Scenario 3:

  • A scholar asked Melanie to provide context for the story that is posted on the site.
  • She signs on to the administrative page.
  • She goes to the audio files, and selects the clip wanted by the scholar.
  • She scrubs the file to include the 30 seconds on either side of the clip.
  • She updates the adjusted clip in the scholars account.
  • She logs off.

Secondary User: Bryan

Bryan

Bryan is a 59 year-old who lives in London, England in the city of Westminster. He works as a librarian in the London Public Library, specializing in children’s literature. Bryan is proficient in three languages English, French and Ukrainian. He was surfing the web one day and came across the Ukrainian Audio Folklore Audio Project website. He decides he wants to participate.

Scenario 1:

  • He searches and finds the Ukrainian Folklore Audio Project on the web.
  • He listens and reads the provided clips and text of Ukraine Folklore.
  • Going to the contact area of the site, he emails Natalie with his interest in becoming a part of the project.
  • Natalie requests his credentials.
  • After being approved by Natalie, he is sent the confirmation email with his ID and password.
  • He then proceeds to search the audio clips and text again to choose what he wants to work on.
  • He chooses a transcription done by another participant, about a fairytale.
  • He starts to write a translation.

Scenario 2

  • He has finished the translation of the transcription.
  • Bryan submits the work.
  • The computer prompts him to add keywords, comments, and information about the story.
  • After it has been approved by the editors it is released for viewing on the website.
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