Personas and Scenarios

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Personas:

The Ukrainian Folklore Audio Project???s website must be focusedon usability for volunteers. The volunteers are members of theInternational Ukrainian community who will check out clips offolklore to translate or transcribe them. This will be an exampleof scholarly ???group-sourcing.???

Primary User: Nadia

Nadia is a 37-year-old woman who has pursued a career in law.She lives in downtown Toronto, in a two-bedroom apartment with aview of the CN Tower. Her parents are Ukrainian immigrants. Shewants to connect with Ukrainian culture and found out about thisproject from Natalie in a newsgroup. She speaks Ukrainian fluently,but cannot write it very well. She will listen and translate theaudio.

Scenario 1:

  • Natalie approves the credentials that Nadia provided, and sends her an email with an ID and password.
  • Nadia goes to her email and clicks on the link that Natalie sent her.
  • The public website comes up (in this scenario we provide the URL for the volunteer but it is available for everyone, they will be able to Google it).
  • She logs in with the email and password sent to her in that same email.
  • She goes in and changes her password to something she will remember.
  • At the Home page she goes to the list of songs and playsthrough the clips, upon hearing the one she wants, she clicks onit.
  • Nadia finds that the clip reminds her of her childhood, it is alullaby.
  • That leads her to the audio page.
  • On the audio page, there is a brief metadata blurb about thestoryteller, and when and where the recording was taken. She clicks???Check Out to Work On??? and because no one else is working onthe clip, it is assigned to her. Now no one else can edit therecord for this clip (but they can listen to it on the audiopage).
  • Once Nadia is done working on the clip, she checks the document with the spell checker.She clicks select and because no one else is working on the clip, she checks it out by clicking on the clip, designation that she will translate it.
  • It would be nice if she could download the audio file on to her desktop.
  • She bookmarks the website.
  • She logs out.
  • *

Scenario 2:

  • *
    • Nadia goes to the website through her bookmarked page.
    • She logs in.
    • She clicks on the word processor provided for members, which allows her to record and save the translation under her name on her account page.
    • Opening the file, she presses play, and begins to listen.
    • After missing parts of the second verse, she moves thetime-traveler back and begins to listen again.
    • *
    • There are various options where she records the information,including Save, Submit, edit, etc.
    • After her final review of the translation, she submits the work.
    • The program prompts Nadia with a list of additional options to provide more data about a submitted work (these are optional)
    • *

    *Adding metadata for the song. *Enter key words to describe thelullaby. She chooses Child, Song and Dream. *A Comment field toprovide useful suggestions to the editors.

    • Natalie or Maryna edit the submission. The clip has becomeavailable for others to work on again (important because people arewaiting to work on the song ??? they can listen to it even whenchecked out).
    • Finally the translation shows up on the website, below the audio clip.
    • Nadia enters the question forum provided on the website to ask the opinions of other account holders about her translation.
    • *

    Primary User: Elena

    Elena is 72-years-old, she and her parents left the Ukraine whenElena was 9. She has 5 children and 11 grandchildren. Sadly, Elenalost her husband three years prior (he was an Ukrainian immigrantas well). She lives by herself in Callingwood North. She does notknow how to work the Internet, but her 17-year-old granddaughter(Rachel) can help her after school on Wednesdays. Elena can bothread and write in Ukrainian, she learned this from her mother at ayoung age. She knows Natalie from the local Edmonton community andwas invited to attend the website workshop for local Ukrainiancommunity members. Elena wants to do this work and feel communitypride at having that acknowledged on the website. She focuses onthe stories her mama told her, like ???The Flowering Fern.???

    Scenario 1:

    • Her granddaughter helps her login with the password and account Maryna set up for her at the workshop.
    • They sort through and pick the story that Elena would like to transcribe.
    • Rachel reminds Elena how to select the audio clip and download it.
    • She shows her Baba where they saved it (the desktop).
    • They logout of the website.
    • Rachel then goes through how to work the audio controller, how to play, rewind, stop, pause, adjust the volume and fast forward for her Baba again.
    • She then presses play on the recording for her grandmother.
    • Elena listens to the story once, and then clicks on the play button to start it over.
    • *She uses the word processor provided by the website.

    Scenario 2:

    • The next Wednesday Rachel comes back to help Elena.
    • Elena has finished the transcription.
    • *The website comes up.They press the submit button.
    • *
    • *
    • After Elena presses submit, she adds some keywords, comments,and information about the song when the website invites her to doso.
    • After it has been approved by the editors it is released for viewing on the website.
    • Elena???s name and transcription appear under the originalaudio clip. Another person can translate her document or Elena maywish to work on her own translation herself, she has that option onher account page

    Possible Scenario 3:

    • Elena is so impressed with the Ukrainian Folklore Audio Project that she decides to record a Ukrainian song that she learned from her mother.
    • She asks Rachel to help her record on her computer.
    • The next Wednesday afternoon Rachel comes over and sets up the recording program for her grandmother.
    • The Song lasts 4 minutes and 16 seconds.
    • They upload it to the website and submit it to be listened and approved by Natalie or Maryna.
    • Once the editors have accepted the clip, they post it on the webpage under a different heading than the original audio, ???Canadian Songs??? (or something like that).
    • That recording can be listened by anyone until someone checks it out to transcribe or translate the clip.


    Primary User: Jason

    Jason is a 49 year-old professor at Stanford University in Ukrainian Studies; he specializes in Slavic Languages and Literature. He lives near the University in the community of professorville (Palo Alto) in a townhouse with his wife. Natalie Kononenko and Jason correspond through email frequently due to their similar fields of research, and they have met twice at conferences. Natalie suggested to Jason that he might be interested in volunteering to participate in this project. He agrees and signs up to transcribe a story.

    Scenario 1:

    • Jason types in the URL address and goes to the web page.
    • He enters the password and ID that Natalie emailed him.
    • He goes to audio clips and selects the story most interesting to him.
    • He checks out the clip by clicking on the ???Check Out???button.
    • He listens to the recording.
    • He makes notes of his findings, bookmarks the URL, saves the clip he wants to his account, and logs off (he has to go to a meeting).

    Scenario 2:

    • Jason logs on.
    • He goes to his account, selects the recording, and clicks it open.
    • That takes him to where the audio is played.
    • He begins to listen and take notes on the word processor that the Ukrainian Folklore Audio Project provides.
    • He is using Cyrillic to transcribe the audio.
    • He finishes with the clip.
    • He rereads his transcription and once he is happy with it, he presses submit.
    • He enters in the key words, and important historical/relevant information about the story for the metadata.
    • In the comment section he writes a quick note to Natalie about his thoughts on the project and his experiences with using the website.
    • The transcription goes to the editors, and the clip is available for members and web surfers to read.
    • The work with the metadata is posted.


    Secondary User: Bryan

    Bryan lives in London, England in the city of Westminster. He works as a librarian in the London Public Library, specializing in children???s literature. Bryan is proficient in three languages English, French and Ukrainian. He was surfing the web one day and came across the Ukrainian Audio Folklore Audio Project website. He decides he wants to participate.

    Scenario 1:

    • He searches and finds the Ukrainian Folklore Audio Project on the web.
    • He listens and reads the provided clips and text of Ukraine Folklore.
    • Going to the contact area of the site, he emails Natalie with his interest in becoming a part of the project.
    • Natalie requests his credentials.
    • After being approved by Natalie, he is sent the confirmation email with his ID and password.
    • With the PDF word converter and provided instructions, they change the scanned portion in to a word document.He then proceeds to search the audio clips and text again to choose what he wants to work on.
    • He chooses a transcription done by another participant, about a fairytale.
    • He starts to write a translation.

    Scenario 2

    • He uses the Ukrainian spell check for a once over on his writing.He has finished the translation of the transcription.
    • Bryan submits the work.
    • The computer prompts him to add keywords, comments, and information about the story.
    • After it has been approved by the editors it is released for viewing on the website.
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