CIRCA:Persona and Scenario Articles
From CIRCA
"The Essence of a Successful Persona Project" by Jared M. Spool, it is an article that emphasizes the use of personas throughout the design project.
"Personas in Action: Ethnography in an Interaction Design Team" by Åsa Blomquist and Mattias Arvola. This article follows a design team using personas, unfortunately the majority of the team were unfamiliar with personas and did not trust or use them fully.
"Persona: Practice and Theory" by John Pruitt and Jonathan Grudin. This article explains that the persona is an essential tool when building a website. They help designers by focusing their design on usability.