# LaTeX code for Interviews

Click here for a plain text version of this LaTeX code.
\documentclass[a4paper,11pt]{article}
\usepackage{ulem}
\usepackage{a4wide}
\usepackage[dvipsnames,svgnames]{xcolor}
\usepackage[pdftex]{graphicx}

\usepackage{hyperref}
% commands generated by html2latex

\begin{document}
\begin{description}\textit{Only equality prepares us to accept differences in terms other than hierarchy and subordination; on the other hand, without difference there is no equality - only sameness, which is a much less worthwhile ideal. Only equality makes the interview credible, but only difference makes it relevant.} (Portelli, 1991, p. 43)
\end{description}

Interviewing is something you do as part of a number of methods. Because interactions with humans has an ethical dimension, it is important to think about interviews, secure ethics clearance, structure them, and archive the results appropriately.
\begin{tabular}

\subsection{Contents}
\begin{itemize}
\item \hyperlink{Why_you_might_want_to_interview_people}{1Why you might want to interview people}
\item \hyperlink{Things_you_should_think_about_when_developing_an_interview_strategy}{2Things you should think about when developing an interview strategy}
\item \hyperlink{Things_to_do_before_interviewing}{3Things to do before interviewing}
\item \hyperlink{Example_Protocol_for_Interviews}{4Example Protocol for Interviews}
\end{itemize}
\end{tabular}\hypertarget{Why_you_might_want_to_interview_people}{}

\subsubsection{ Why you might want to interview people }

Interviewing can take place as part of informal or formal processes.
\begin{itemize}
\item  Interviews can be useful for understanding stakeholders in design situations.
\item  Interviews can help develop personas for a human-computer interface design process.
\item  Interviews can be part of a project like an oral history project, and you may want to digitize the interviews.
\item  Interviews can be part of usability testing where you interview participants before and after.

\subsubsection{ Things you should think about when developing an interview strategy }
\begin{itemize}
\item  What is the reason for interviewing?
\item  Who will be doing it and how will they be trained?
\item  Will different interviewers get different results? Are you (the interviewers) part of what gets documented in the interview?
\item  Will you practice interviewing each other as part of the training? Is it important to interview yourselves to record your perspectives?
\item  What will you do with the interviews? Will they be recorded? Will you record audio or video? Will you gather or shoot pictures of documents and objects discussed in the interview?
\item  Do you need ethics approval before you interview? How will you get that?
\item  What are you doing when you interview? Are you listening? Are you collaborating with interviewees? Are you co-creating testimony?
\item  What themes or issues do you want to get at? What questions will get at those themes and issues?
\item  What technologies will you use and why? What are the advantages and disadvantages of Skype, in person, with video, with just audio, or phone?
\end{itemize}\hypertarget{Things_to_do_before_interviewing}{}

\subsubsection{ Things to do before interviewing }
\begin{itemize}
\item  Be clear about what you need to get from the interviews. Develop a set of questions to ask.
\item  Get training on interviewing. Develop a training system if there will be many interviewers.
\item  Develop an interview protocol (what should happen in what order.)
\item  Get ethics clearance.
\item  Practice on each other to get a sense of how it feels and to document your perspective.
\item  Test the technology to make sure it works if you are recording.
\item  Develop a list of who to interview based on criteria. Consider who you are leaving out.
\end{itemize}\hypertarget{Example_Protocol_for_Interviews}{}

\subsubsection{ Example Protocol for Interviews }

Here is an example of an interview protocol.
\begin{enumerate}
\item  Identify people to interview through some process or using criteria.
\item  Contact people and see if they are willing to be interviewed.
\item  Get their consent to be interviewed in the form needed for ethics.
\item  Conduct a first interview and record it to audio (or video).
\item  Have interviewer write a short Research Note summarizing what was learned from the interview within 24 hours of interviewing. Circulate this to team to see if there are issues to follow up.
\item  Conduct a second interview and record it.
\item  Have interviewer were a second short Research Note summarizing what was learned and circulate.
\item  Have interviewer write a Chronology with the questions asked, the time stamp for the asking, a summary of the answer, and a few keywords. These could be entered into a database.
\item  Send a copy of the two recordings with a Thank You note. Ask if they want to change their consent.
\end{enumerate}

\\
\begin{description}\textit{This throws a new light on an old problem: the observer's interference on the observed reality. The positivistic fetish of noninterference has developed outlandish techniques to bypass or remove this problem. I believe we outght to turn the question on its head, and consider the changes that our presence may cause as some of the most important results of our field work.} (Portelli, 1991, p. 43-44)