CIRCA:Talk Aloud
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Revision as of 12:27, 10 May 2012
The "thinking-aloud" method is a simple and effective way to get feedback on an interface or service. The idea is that you sit someone down before the interface you want them to test and give them meaningful tasks to work on while talking outloud. You need to remind them to vocalize what they are thinking and what they plan to do. What they say can be recorded or you can take notes.
Readings
Jorgensen, A. H. (1990) "Thinking-aloud in user interface design: a method promoting cognitive ergonomics." Ergonomics. 33:4. Pages 501-507.
