CIRCA:Stakeholders and Expectations

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Stakeholders and Expectations refers to the interested parties involved in or affected by the project.

Rationale:

Identifying these parties is important because stakeholders identify who has a stake in the project and asking creates transparency between the parties involved regarding how each party is contributing to the final project. It is important to identify the parties at the beginning of the project, as well as what each party is getting out of the project.

When you start the project, one of the first questions you ask is 'how do I start?'. You might have an idea of what you would like to do but haven't fully fleshed out why this idea is important, who would be involved, and what are interested parties would get out of the project. To figure out how to even answer these questions, it may be necessary to use additional methods such as Interviewing. You may discover facts you hadn't thought of before, or that you would have more obligations to the need of some stakeholders than others if you follow through.

Questionnaire:

  • What's the point of the project?
  • Who are the interested parties in this project?
  • What does each stakeholder get out of the project?
  • How will you prioritize the needs of stakeholders?

Recommended Methods :

Interviewing, Persona Usage Scenarios, Focus Groups, Design Research, Charters, and Developmental Evaluation.

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